The Mendful team
Jill Nagle
Founder/CEO
David Levine
Chief Technology Officer
Maia Tihista
Chief Product/Marketing Officer
founder & ceo
Jill has over 20+ years of conflict resolution practice, and built Mendful's proprietary methodology. She developed buyer-seller conflict resolution models at eBay and created conflict-reduction decision-making processes at Bank of America. She has a deep UX/UI product systems background and is a widely published author and patented inventor. Â
Interim CTo
David has 40+ years of experience developing shipping category-defining software, including the first Netflix site and early online banking systems. He is a repeat founder across PC, web, mobile, and AI platforms.
marketing
Maia is a growth-driven product and marketing executive with a 20+ year track record spanning startups and Fortune 100 companies. She blends visionary product strategy with high-impact marketing initiatives to accelerate revenue, drive commercial growth, and build sustainable market value.
Pedro Ponce, Executive Assistant
Head of Product
Pedro is an operations leader and lawyer with a passion for building systems that help people thrive. Drawing on experience across technology, compliance, and aviation, he specializes in streamlining processes, leading teams, and creating thoughtful, scalable solutions that improve both organizational performance and human experiences.
Halli Steinberg, Special Projects Coordinator
Legal Counsel
Halli leads cross-functional initiatives that strengthen operations and support strategic growth. With more than three decades of experience spanning consumer marketing, go-to-market strategy, operational excellence, and customer success, she brings a collaborative, systems-oriented approach to building mission-driven organizations.